We bought two starter packs from Amazon for Xmas presents for our two boys. Finally got around to setting them up tonight and one of the cars (the yellow one) in one of the packs will not sync with any of the four controllers (all with new batteries in cars and controllers).
The same batteries in any of the other three cars work fine and they sync straight away so we have tested and raced three of the four cars without issue.
How do we go about getting a replacement car shipped out to us under warranty?
Do we go via Amazon or are there people on here from RealFX support who can help resolve this?
I will leave the original post above for posterity only but the issue is being resolved by Graeme (he contacted me via email).
If anyone has issues, just email firstname.lastname@example.org.